Payment

Payments can be made through our website, via a secure Stripe account. 

We are happy to organise a bank transfer if you prefer. 

Shipping

VosKhoBaby items are made to order. Owing to variations in the time it takes to produce different pieces, lead-in times vary. Please refer to the item descriptions for details. 

Once made, your order will arrive within 3-6 business days after the shipping date. Your order may be tracked using the shipping ID provided. 

Urgent deliveries can be arranged for an additional fee. Allow 1-2 business days for Express Post. 

Refunds and Exchanges

VosKhoBaby is confident you will be pleased with your purchase. If, however, you feel an item does not suit your purposes, it may be returned for a full refund or exchange within 14 days of receipt of purchase, providing it is undamaged, and still in its original packaging. The buyer is responsible for paying all shipping costs, including return shipping costs. 

Hand-crafted furniture built from natural materials, VosKhoBaby pieces feature small variations in timber colour and grain, and paper cord weave.These variations, and the patina the furniture will naturally build up over time, should be expected and appreciated.

Additional Policies and FAQs

VosKhoBaby does not accept liability for accidental water, heat or percussive damage, or damage incurred owing to neglect or abuse of items. 

Any person using VosKhoBaby products does so at his or her own risk.